Celebrate the “bobs” at your credit union

first_imgMy parents are awesome. I am really thankful for their diligence in teaching my twin sister and me the value of hard work and instilling a solid work ethic in us.We learned that there is a lot of gratification in the process of completing a hard days’ work. We also learned at an early age that hard work can be a lot of fun. One of my favorite memories is from swimming lessons when I was five years old.I had never been swimming before and was really excited to jump in the pool to get started. First, the instructor took time with each of the kids in my class helping us to feel comfortable in the water. Then we had to learn what they called “bobs,” which is ducking down until your head is completely below the water level.It was scary, but I conquered my fears, held my breath and pretty soon I was bobbing all over the place. It was a great feeling! My parents were so excited, they took us to McDonalds after class to “celebrate our bobs.” This was a big deal to us as getting to go to McDonalds was a special treat growing up. And we continue to this day to use the phrase “celebrate your bobs” when something good happens to anyone in my family.This fun memory popped into my head this week during a conversation with a small credit union about strategic goals for 2016. I was going through the process of developing the marketing plan when a gentleman stopped me and asked, “how much of this process is motivational?”My answer was this: after years of working through this process many times over the years, I have seen that there is a direct link between the time and effort credit union leaders spend on “celebrating bobs” and the amount of success the credit union experiences.In your credit union, there are “bobs” happening every day in every department. It doesn’t take a huge budget or a big elaborate incentive program to develop a culture of celebrating and rewarding success in order to build and create momentum. It’s different at every credit union because the people are different at every credit union.As we finish out 2015 and planning for 2016, a majority of credit unions are aiming for more loans and younger membership growth. Goals are important, but your “bobs” should be top priority. Similar to how my “bobs” were made really important by my parents because they initiated the celebration, it is vitally important for senior leadership in particular to look out for “bobs” and initiate the celebrations within your credit union.If you get good at celebrating those and building a culture of teamwork and camaraderie, success will be the result you enjoy for celebrating the bobs that happen every day in your credit union. Cheers to 2016 – may you have many occasions to celebrate your bobs. 63SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Amanda Thomas Amanda is founder and president of TwoScore, a firm that channels her passion for the credit union mission and people to help credit unions under $100 million in assets reach … Web: www.twoscore.com Detailslast_img read more

The leap that business leader Annette Houston took to make FM Services Group flourish

first_imgThe Department of Business Studies at Letterkenny Institute of Technology is currently taking applications for the Master of Business (Executive) in Innovation and Leadership programme starting February 2018. This proven leadership programme is targeted at Senior Managers in the private sector supporting them in their role as innovators and change champions.Annette Houston, Managing Director of FM Services Group, says the MBS was one of the best things she did for her career and her company.The Letterkenny businesswoman took up the leadership role at FM Services Group in 2007. Her parents founded the facilities management company in 1994 and she had worked in the business from the beginning. Annette decided to study the Master of Business at LYIT from 2012 – 2014 to attune her leadership style. She now considers the course as a vital element of the company’s expansion today.“Going into the MBS we had some enormous challenges to overcome, one of the biggest was to shift my mindset and leadership style to allow growth of the organisation. At that time we employed under 40 people. Today we employ just under 120 across all our divisions and are expanding every month,” Annette told Donegal Daily.Annette Houston, Managing Director of FM Services Group competed in the Donegal Enterprise AwardsAnnette attributes the company’s growth to the teamwork and constant cycles of learning and development. She has built up her own skills over the years and has many qualifications – including a certificate in Electronic Engineering, a Managing and Mentoring Diploma and the MBS – all from LYIT.“It’s the best investment you could possibly make in yourself and your career,” Annette says of the Executive MBS. The flexible structure of the part-time MBS was ideal for Annette, in a way that she could also run her busy business.One challenge Annette had to overcome was returning to academia after a number of years out of education. The Recognition of Prior Learning (RPL) team at LYIT helped her build up a portfolio of her employment experience and succeed in getting accepted to the course.Once studying began, she discovered that she had much to learn from various avenues.“The biggest learning for me was that there are many ways to achieve the same result – depending on the resources you have available to you. I have learned that as a leader you are not always right and that you will always achieve more with your team’s support.“And I have learned a lot about myself – about how and why we manage and lead the way we do and how to adapt my leadership style to suit the situations and people involved. “The learning from your peers on this program should not be underestimated either. The people you begin this journey with will become firm friends and they have a wealth of knowledge across a wide range of industries for you to draw inspiration from. Some of my best learning came from our group action learning sessions,” Annette said.Annette also speaks highly of the staff at LYIT: “The calibre of faculty, guest lecturers and industry experts is outstanding. You will be exposed to some of the best and brightest minds available and I have no doubt that you will love every module. Your learning from peers is also invaluable.”As a businesswoman who applied what she learned to improve her skills and motivate her staff to achieve success, Annette couldn’t recommend the Masters course highly enough:“Our business would not have made the significant progress it has done over the last few years without drastically rethinking and restructuring how we operated. “Whether you are self employed or working for a company, the MBS is without any doubt one of the best things you will ever do for your career”.If you wish to apply to the Master of Business (Executive) in Innovation & Leadership, visit https://www.lyit.ie/full-timecourses/businessstudies/lyblinom/ for further information.Contact Patricia Doherty Head of Department of Business Studies, Letterkenny Institute of Technology by:E- Mail: Patricia.Doherty@lyit.ieTelephone: (074) 9186202Facebook: www.facebook.com/lyit.businessThe leap that business leader Annette Houston took to make FM Services Group flourish was last modified: January 3rd, 2018 by Rachel McLaughlinShare this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window)Tags:Annette Houstonbusiness studieseducationFM Services GroupInnovationLeadershipLetterkenny Institute of TechnologyLYITMaster of Businesslast_img read more

Mortgage Industry Veteran Joins Cause to Help Nations Heroes

first_img Operation Homefront, a nonprofit organization dedicated to serving our military heroes after they return home from service, has recently announced the appointment of JK Huey to its Board of Directors. Huey brings over 35 years’ experience in the mortgage industry to the cause.Recently retired from Wells Fargo, Huey will offer her expertise to Operation Homefront, specifically in helping military families obtain homeownership, but will also advise the organization on its other endeavors, including providing relief to returning veterans from Afghanistan and Iraq in the form of financial assistance for auto and home repairs, food assistance, essential home items, rent-free transitional housing, moving costs, holiday meals, and even back-to-school initiatives to provide school supplies to the children of veterans.“Throughout her exceptional career, Huey has demonstrated her passion for helping families succeed financially, and to achieve the dream of homeownership. She also shares our collective commitment to supporting our military families so they can thrive in the communities they have worked so hard to protect,” said Brig. Gen. (ret.) John I. Pray Jr., President and CEO of Operation Homefront. “Huey is absolutely perfect for Operation Homefront and all are excited to have such an extraordinary industry leader join our very talented board. We look forward to Huey helping us do even more to support the very real and growing needs of our military families in the years to come.”Huey has indeed led an impressive career. Before her role at Wells Fargo, she held senior management positions at IndyMac Bank and Homeside Lending, where she oversaw a variety of areas, including customer service, investor reporting, default management, retail production, and acquisitions.“Our service men and women and their families have given so much to our country through their service, and I’ve seen firsthand what it means to a military family to finally have a place to call home thanks to Operation Homefront’s Homes on the Homefront. I am honored to accept this appointment and stand behind an organization that does so much to protect the heroes who protect us,” said Huey.In addition, Huey boasts a broad range of accolades: such as being a Certified Mortgage Banker, an Accredited Mortgage Professional, member of MORPAC and Loan Administration Steering Committees, as well as the Chariman Emeritus of the National Mortgage Service Organization, recipient of the 2014 Five Star Lifetime Achievement Award, the 2012 Larry E. Temple Distinguished Service Award, and the 1992 Young Mortgage Banker of the Year award. In the past, she served as President of the Texas Mortgage Bankers Association, the Black Knight Mortgage Advisory Board, the Fannie Mae Customer Advisory Board, and the Freddie Mac Servicer Advisory Board.“I am honored to welcome JK Huey to Operation Homefront’s Board of Directors, and look forward to working together with her in advancing Operation Homefront’s goals” said Ed Delgado, President and CEO of the Five Star Institute, who is also a member of Operation Homefront’s board. “Her extensive career and dedication to caring for those that protect our freedoms will be invaluable to the organization.”Operation Homefront will provide mortgage-free homes to veterans at the Come Sail Away Military Heroes Keys for Life Dinner & Concert on Tuesday, September 19 at the Hyatt Regency Hotel in Dallas, Texas, which will be followed by a performance from the legendary rock band, Styx. Operation Homefront 2017-08-22 Joey Pizzolato in Daily Dose, Featured, Headlines, News Mortgage Industry Veteran Joins Cause to Help Nation’s Heroes August 22, 2017 634 Views Share Sharelast_img read more